Read the comments

Read the comments

The comments section of the internet can very a dark place… so naturally I’m going to read a few. Wish me luck!

About Alex62

About Alex

Hi, I’m Alex. Short for the Royal Alexandra Hospital. I’ve been serving the needs of Edmontonians and beyond since 1962. I’ll save you from doing the math, I’m about 55 years old and I need to be redeveloped. Desperately.

14 thoughts on “Read the comments

  • The land where the airport was why can’t a new hospital be built there? There would be plenty of room to expand and imagine “Parking for everyone”. Let’s make it happen!!!!

  • Hi Alex. I have been a guest at your facility. I would have said lovely facility but while your staff is wonderful, the building itself was definitely questionable. Your ICU is darn good but once I was move into a room, I have to say it was a disaster. I had been on strong antibiotics for 8days while in ICU but found out after a day that my roommate had a serious superbug. I had too beg my dr to let me out before I caught it. What I wouldn’t have given for a private room.

  • Can’t help but feel the problems at RAH are more than not enough funding love. During a “brief” visit I experienced an emergency room full because people were waiting for shift change before transferring or discharging patients. Turns out this lets those staff avoid getting “overworked” by having patients that actually need treatment. A six hour delay that wasn’t because of infrastructure spending. Nurses are mostly amazing but a certain percentage is clearly there to avoid work. These nurses look for excuses to not do what is needed. I’ve seen a case where a doctor wasn’t “clear enough” in his instructions so the nurse told the patient they would have to wait until the next shift and talk to another doctor then. Of course doctors are having the same issues. I’ve seen doctors on their rounds literally avoiding 90% of the patients.
    When I hear staff complaining about these issues and the other staff awkwardly turn away like they didn’t hear them I know you have a serious problem.

  • It saddens me to hear of this experience. If you wish to speak to someone directly about the issue(s) please send me a private message and I will connect you with the appropriate hospital staff member. I know that the people who work here do their very best to provide care and caring and if we can improve, we want to hear about it.

  • I sincerely appreciate your support and your comment Audrey. You can reach out directly to your MLA to make your opinions heard by clicking on the button at the top of this webpage. It will make a real difference and it will only take a minute. I promise!

  • Thank you for your comment, my friend! This is exactly what I am talking about. Patient privacy, patient safety and patient dignity are at risk in my main building, the place where the majority of my patients stay, and in which many people are very sick, or recovering from a major surgery. I need your help to remind the government why my old building is the highest priority and that action needs to be taken. You can click on the Email Your MLA button about to make your voice heard. Thank you, so very much.

  • Hi Stevie, I want you to know that even though I am old and my building is failing, the doctors, nurses, and in fact, all staff who work here are doing everything they can to provide the best experience possible. They are highly skilled care providers who have empathy for their patients. I’m proud to say they also have tremendous spirit and enthusiasm for me! Between the “Clean up the Alex day” this summer and other ongoing efforts, my staff is committed to making me the cleanest old hospital in the city! I may be very old, but that doesn’t mean I can’t be pristine.

  • Hi Sandy, Yes I know parking here is AWFUL!! An updated parking structure would be just one of the many amazing additions to my hospital if the government commits to the funding I need. Be sure to let your MLA know your opinion by using the Email Your MLA button above. Thank you for your comment.

  • Last year I had the misfortune of having 2 family members in different wards of “Alex”. Running the gauntlet of people asking for money or cigarettes before you can get in the front doors was enough to make you want to turn and run. Once you make it to the ward it is more like the twilight zone than a hospital. You find yourself walking down hallways with carts of dirty linens in hallways next to people lying on beds waiting for rooms. In both cases there were 5 people crammed into a room that logistically could not accommodate 4 patients and the equipment they needed. When they wheeled in bed number 5, there was no longer room for the nightstand in which bathroom supplies had to be kept as four very ill people used the same facilities. In what world is it acceptable to put very vulnerable ladies (in this case 2 were very elderly and completely bed ridden) in the same room as men detoxing. One of whom in the middle of the night was going through the possessions of the other patients. This was not a one time occurrence. We had to start staying in shifts so someone would always be there as my family member was terrified (you have no idea of how it feels to have someone begging you to take them home because they are so scared).
    The only washroom in the room for patients had a serious malfunction, there was nowhere to move them so they put plastic up over the bathroom door and began jack hammering. Having no washroom in a room full of very ill patients made for a few very uncomfortable days. I also find it completely absurd that a hospital is one of the dirties places I had been in, in a long while. Watching cleaning staff try to clean was an absolute joke, there are so many machines and patients jammed into one room that it would be physically impossible to reach areas that should be cleaned.
    One of my family members didn’t make it home from the “Alex”.
    My last day at the hospital began with a doctor telling us we should say our goodbyes. There is not much room for any dignity or privacy in a room with that many people, you just have to try to shut it out with the little curtain you close around yourselves.
    No one’s memories of their last day with their sister should involve being asked by the person in the next bed “is she going to make it”? Then later being asked if they can have her breakfast. This is all going on while they have come to finish fixing the washroom, I take the guy with the shop vac out in the hallway and try to politely tell him this is not a good time for that, he proceeds to tell me that he has to get it done. I didn’t say a word but apparently the look on my face did, he took his vac and left.
    We did get to spend the last few hours quietly and peacefully in a private room. And for that I am very grateful.
    I refer to the nursing staff as angels, anyone that can work in the conditions they work in and still be so kind and caring has to be some kind of angel.

  • Hi Jackie,
    Thank you for your story. Stories like yours are exactly the reason when the funding I need is so important. I am very sorry that you had to experience the loss of your sister in a space that did not allow you the privacy every family deserves in those last days. Your comments about patient privacy, dignity and safety are messages that I hold very dear. Thank you for sharing your thoughts and for your kind words about my staff, as you are right, there are certainly angels among us here at the Alex.

  • I have done work and also been a patient at the Royal Alex. The staff in my opinon are doing their very best to make sure everyone can acess the treatment and services they require.

    However, the hospital is in dire need of renovation. I have worked construction at health care facilities, and the Royal Alex hospital would not meet basic standards.

    I love and appreciate everything our health care professionals do, but they deserve to work in a buidling that will allow for modern health care delivery. The people of Alberta deserve a hospital that is built to deliver the very best health care & improve patients outcomes.

    Jackie”s story is unfortunately all too common. Hospitals are by their very nature crowded places, but there is no reason a family cannot spend private time with a family member who will never be able to leave care.

    I sure hope the Royal Alex and other hospitals get the funding they desperately need. Thank you Alex.

  • Hi Bryan,
    Thank you for your comments and your insight from the side of a construction professional. I am sure it is easy for your professional eye to recognize the failing infrastructure that is happening within my walls. Your support means so much to me and to my staff. I am hoping you took the time to use the button above to email your MLA. It is the best way to ensure your voice is heard by our current government. Thank you once again.

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